Welcome to the Amazing Acrobats website (the “Website”) offered by Grand Shanghai Theatre. (“Amazing Acrobats”). For the purposes of these Terms of Use, references to Amazing Acrobats include its affiliates, directors, and employees. The Website provides general information about The Grand Shanghai Theatre and the Amazing Acrobats services and allows Amazing Acrobats clients (“Clients”) to provide information and ticket/admittance reservation, ordering and purchasing services (the “Website Services”) to end users of the Website.

Please read these Terms of Use carefully before accessing or using any part of this Website or using or purchasing any of the Website Services. By accessing or using this Website or Website Service, you agree that you have read, understand and agree to be bound by and adhere to these Terms of Use, as amended from time to time, without limitation or qualification. The Grand Shanghai Theatre may modify or supplement these Terms of Use at any time without notice by posting the amended terms to this Website. Your continued use of the Website and/or Website Service means that you accept and agree to the revised Terms of Use. If you disagree with the Terms of Use (as amended from time to time) or are dissatisfied with this Website or Website Service, your sole and exclusive remedy is to discontinue using this Website.

COPYRIGHT – The information and materials contained in or presented through the Website and Website Service, including but not limited to text and images herein (excluding certain images licensed from third parties) and their arrangement are © Copyright 2016 Acrobats of Shanghai | Grand Shanghai Theatre | Developed by Wego Creative LLC.. The information and materials contained on the Website or within the Website Service may not be copied, displayed, distributed, licensed, modified, published, sold, used to create derivative work or otherwise used for public or commercial purposes without the express written permission of Thunder Data.

INFORMATION SUBMISSIONS – All information and materials (including but not limited to feedback data, documents, questions, comments, and suggestions) you submit to us via the Website Service or e-mail shall be deemed to be the property of Amazing Acrobats and may be used by us in a manner consistent with our Privacy Policy. We shall be free to reproduce, use, disclose, exhibit, display, transform, create derivative works and distribute this information and materials to others without limitation. Furthermore, we shall be free to use any ideas, concepts, know-how or techniques contained in such information or materials for any purpose whatsoever, including but not limited to developing, manufacturing and marketing purposes. You also hereby give approval to Copyright 2016 Acrobats of Shanghai | New Shanghai Theatre | Developed by Wego Creative LLC. to list you as a customer. and other marketing materials as a customer or former customer of Amazing Acrobats.

ADVERTISING DISCLOSURE AND LINKS TO OTHER INTERNET WEBSITES OR REFERRALS TO EXTERNAL VENDORS – Amazing Acrobats does not provide, endorse, nor guarantee any third-party product, service, information, or recommendation available through links from the Website Service or provided by support services via email, fax or telephone or any other method. Third parties providing products and services available through the Website Service are not affiliated with Thunder Data and are solely responsible for their products, services, information, recommendations, and all other content on their Websites. By using the Website Service and/or following a link to a third-party website or product, you hereby agree that Amazing Acrobats shall not be held liable for any third party’s failure with regard to such advertised products, services, and benefits. By responding to offers indicated on this Website Service or through referral made by any other method, you may be communicating information about yourself to the company that provides such product or services – for example, that you are a Amazing Acrobats customer. Please be aware that third parties may have a different privacy policy and/or terms of use than Thunder Data. Third-party websites may also provide less security than Amazing Acrobats. Amazing Acrobats encourages you to check individual offers, products, and services to become familiar with any applicable policies, restrictions or conditions.

ACCOUNT INFORMATION AND SECURITY. If you establish an account at the Website in order to use the Web Services or purchase products or receive information from Amazing Acrobats, you agree to provide accurate, current and complete information about you as may be prompted by any registration forms on the Website and you are responsible for maintaining the confidentiality of your account and your password. By establishing an account, you agree to accept responsibility for all activities that occur at the site under your account and password.

Indemnification. You agree to defend, indemnify and hold harmless Amazing Acrobats, its independent contractors, service providers and consultants, and their respective directors, employees and agents, from and against any claims, damages, costs, liabilities and expenses (including, but not limited to, reasonable attorneys’ fees) arising out of or related to any User Content you post, store or otherwise transmit on or through the Website or your use of the Interactive Areas.

LIMITATION OF LIABILITY Amazing Acrobats are not responsible for interruptions or errors in the Website or Website Service. The Website and Website Service merely provides the venue through which Amazing Acrobats Clients communicate with their Customers, but Amazing Acrobats does not control, monitor, warrant or guaranty the truth, accuracy, quality, completeness, safety, or legality of the information on the Website or provided through the Website Service. The information provided on the Website or through the Website Service may include technical inaccuracies or typographical errors. From time to time Amazing Acrobats may amend, change, add, delete, update or alter the information and/or functionality of the Website and/or the Website Service, including information, or the products and services described and offered on the Website Service, without notice. Amazing Acrobats assumes no liability for any errors or omissions in the processes, information or materials provided on the Website or by the Website Service and expressly disclaims any responsibility to update the processes, information or materials contained on the Website or within the Website Service. AMAZING ACROBATS PROVIDES ALL INFORMATION AND SERVICES, INCLUDING WITHOUT LIMITATION, THE WEBSITE AND THE WEBSITE SERVICE, “AS IS” WITH NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE SERVICES WILL BE SECURE, UNINTERRUPTED OR FREE OF ERRORS, VIRUSES OR OTHER HARMFUL COMPONENTS. WE DISCLAIM ALL RESPONSIBILITY FOR OUR CLIENTS, OUR CLIENTS’ CUSTOMERS, ANY OF THEIR ACTS AND OMISSIONS, AND/OR ANY EVENT POSTINGS THROUGH WEBSITE OR THE WEBSITE SERVICE.

If you are dissatisfied with the Website or the Website Service or any content provided or presented through Website or the Website Service or with these Terms and Conditions, your sole and exclusive remedy is to discontinue using the Website and/or the Website Service. Your use of the Website or the Website Service is at your sole risk.


VENUE AND GOVERNING LAW – These Terms of Use and the relationship between you and Amazing Acrobats shall be governed by the laws of the State of Missouri without regard to its conflict of law provisions. You and Amazing Acrobats agree to submit to the personal and exclusive jurisdiction of the courts located within the county of Taney, in the state of Missouri. The failure of Amazing Acrobats to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision. If any provision of these Terms of Use is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of these Terms of Use remain in full force and effect. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Website, the Website Service or the Terms of Use must be filed within one (1) year after such claim or cause of action arose or be forever barred.

PAYMENT: Depending on the nature and type of service a Client elects, Amazing Acrobats offers different payment options.

ONLINE REGISTRATIONS AND PURCHASES All registrations and purchases made through the Website and/or Website Service are governed by these Terms of Use and any other terms specified on this Website as applicable to such registrations or purchases, which terms are hereby incorporated into these Terms of Use. All confirmed orders are final once payment is submitted. Any event or service sponsored or operated by a Client and any product or ticket sold by a Client are not the responsibility of Amazing Acrobats and you agree to hold Amazing Acrobats and its agents harmless from any liability or injury arising from or related to your attendance at or participation in any such event or service or your purchase of any such product or ticket. Clients have provided some of the information included in this Website and Amazing Acrobats neither verifies, certifies, nor is responsible for the accuracy or completeness thereof. All confirmed orders are final once payment is submitted.

Refund Policy
Amazing Acrobats pricing is based on the options on the level of tickets for the plan chosen by Client. Tickets are non-refundable, non-exchangeable and non-transferable. All sales final.

Treat e-tickets and tickets as you would any other valuable or cash.

Resale or attempted resale of any ticket at a price higher than face value is strictly prohibited and grounds for seizure and cancellation without compensation.

Purchase Terms and Conditions

These Purchase Terms and Conditions are in addition to and subject to the Terms of Use for the Amazing Acrobats.com Website (the “Website”) and the services provided through the Website (the “Website Services”), which can be reviewed here (insert link) and are incorporated herein by reference. All customers who attempt to buy or reserve a ticket or who actually buy or reserve a ticket using the Website or Website Service (“Ticket Buyer”) agree to these Purchase Terms and Conditions by accessing or using the Website or Website Services.

Must be 18 years old or older to make a purchase through this site. By initiating or completing a purchase through this site you are representing that you are 18 years old or older and the information you are entering on this site is that of someone who is 18 years old or older. Each ticket the Ticket Buyer purchases is for the purpose of gaining entrance to a particular event at a night club, bar, theater, performing art center, conference, religious organization, school, tour, festival or sporting event (“Venue”) that is separate from Amazing Acrobats. Amazing Acrobats is not responsible for anything that may occur or happen at a Venue. The Ticket Buyer may also be subject to additional terms and conditions required by each particular Venue and each Ticket Buyer should request, locate and familiarize themselves with the policies of any Venue at which they may attend an event or performance.

Who You Are Buying From

Thunder Tix acts as the software by which each Venue is able to sell tickets for events to a Ticket Buyer. ThunderTix is not the offeror or seller of any tickets for any event to the Ticket Buyer. All communication regarding the purchase or attempted purchase of a ticket should be between the Ticket Buyer and Venue.

Pricing and Availability

ThunderTix does not control the inventory or the ticket availability for any event. The prices for each ticket and event are set solely by the Venue.


All ticket prices for events that occur in the United States are stated in U.S. Dollars. All ticket prices for events that occur in Canada are stated in Canadian Dollars.

Payment Methods

The accepted payment methods differ at each Venue and the methods which are available is at the sole discretion of the Venue. All Venues accept both Visa and MasterCard. Optionally, a Venue may choose to also offer Discover, American Express.

Amount of Tickets Per Ticket Buyer

When purchasing tickets through an Amazing Acrobats Venue, Ticket Buyer may be limited to a specified number of tickets for each event. If a maximum amount exists, it is posted during the purchase process and is verified with each transaction. This policy is in effect to discourage unfair ticket buying practices and to expedite the time it takes to process an order.

Billing Information Verification

Orders are processed when “Confirm Order” is clicked at which time, the billing address and other billing information is also verified. Occasionally, incorrect billing or credit card information will cause an order to be declined. In these cases, Ticket Buyer should verify the billing address with the credit card issuing company or bank before making another purchase attempt.

Declined Transactions

In the case that the Ticket Buyer attempts to purchase tickets to an event and the transaction is declined, Ticket Buyer will see a message on the screen stating the declined reason. When a transaction is declined, it will appear on Ticket Buyer’s online bank statement as “pending”. These declined transactions will be removed from Ticket Buyer’s online banking statement within 7 days.

Order Confirmation

If Ticket Buyer does not reach the Order Confirmation page or receive the confirmation email after submitting payment information, or if an error message appears after submitting payment information, it is the responsibility of the Ticket Buyer to confirm with the Venue whether or not the order has been placed. The Venue may not automatically be made aware of any problems that occur during the purchase process. Amazing Acrobats is not responsible for losses (monetary or otherwise) for errors that occur in the ticket purchase processing and or confirmation process, including, without limitation, if Ticket Buyer assumes that an order was not placed due to not receiving the confirmation.

Delivery Options

Different combinations of delivery methods may be offered, depending on which options the Venue makes available. Generally, some of the following delivery methods may be offered:

  • Print at Home PDF Ticket – Tickets are available for download at the end of an order and are also emailed to Ticket Buyer as an attachment.
  • Standard Mail – Tickets will be sent to the shipping address entered upon checkout.
  • Will Call – Tickets are to be picked up at the Venue the day of the order.

Amazing Acrobats is not responsible for delivery of tickets to the Ticket Buyer and if there are any questions or issues regarding delivery, the Ticket Buyer should immediately contact the Venue.

Canceled and Postponed Events

Occasionally, events are canceled or postponed by the Venue. Should this occur, the Venue is responsible for contacting the Ticket Buyer regarding rescheduling, refund or exchange procedures for that event. The event information online, the confirmation email sent by the Venue, or the ticket stub may contain instructions regarding canceled or postponed events. If an event is canceled, please contact the Venue for further information. In no event will ThunderTix in any way be responsible for any refund or reissuing of tickets for cancelled, postponed or rescheduled events.

Limitation of Liability

Ticket Buyer assumes all risks incidental to the event for which a ticket is issued, whether before, during or after performance, and waives any claims for personal injury or death against ThunderTix Amazing Acrobats or on behalf of Ticket Buyer, any accompanying minor and their successors, assigns, heirs or estate.

Terms of Use

Updated March13, 2017

Amazing Acrobats are committed to protecting your personal information, and we respect your privacy. This Privacy Policy explains how we use and protect the personal information we collect when you attempt to or actual do order a ticket using our Website or Website Services. This Policy applies to all users of Amazing Acrobats.com(the “Website”) and the Amazing Acrobats services (the “Website Services”) along with and subject to the terms of use here and incorporated herein by reference.

By using the Website, you are accepting the terms of this policy and agree that they are adequate and sufficient to protect your privacy.

Collecting Your Personal Information

As an eCommerce website, Amazing Acrobats.com may collect personal information from you such as your name, phone number, and email address, on behalf of our clients (the “Venues”). When you buy or attempt to buy a ticket from a Venue using the Website and the Website Services, Amazing Acrobats collects additional information on behalf of the Venues, including, without limitation, financial information from you (credit card data, billing address, etc.).

You also provide non-personal information about your computer and about your activities on the Website. This information includes your IP address, your browser type, the date and time you access the site, and the website that referred you to our site.

Data Protection

Amazing Acrobats has security measures in place to help safeguard your information from unauthorized access or disclosure. Only Amazing Acrobats employees or active Venue employees, are permitted to access your personal information. We also encrypt all credit card data before it is sent from your computer through the Internet Gateway. Amazing Acrobats does not store any credit card data except for last 4 digits of the card, and this is available only so that the Venue can ensure the buyer’s identity in the case that a ticket is lost or misplaced.

We take precautions to ensure the security of your personal information. However, we cannot guarantee that hackers or unauthorized personnel will not gain access to your personal information despite our efforts. In using the Website, your information will travel through third party infrastructures which are not under our control.

Our Use of Your Information

Amazing Acrobats may use information that we collect about you in one or more of the following ways, among others:

  • Processing the payment for tickets you purchase
  • Delivering tickets, products and services made on the Website
  • To include you in Venue mailing lists in which you choose to participate;
  • To communicate with you by e-mail, telephone and/or mobile devices about events and tickets you purchase;
  • To enforce our terms and conditions;
  • To better protect you from or identify fraudulent transactions;

Other Websites

Third parties have their own privacy policies that govern their use of your information. There are a number of places on the Website where you may click on a link to access other websites that don’t operate under this Privacy Policy. For example, if you click on a link on the Website from an event to the performer’s own website, you may be taken to a website that we don’t control. These third-party websites may independently solicit and collect information, including personal information, from you. Importantly, these third parties will have their own privacy policies describing how they use and disclose your personal information. Those policies will govern the use, handling and disclosure of your personal information once you or we have shared it with those third parties. If you want to learn more about other entities’ privacy practices, please review the websites of those third parties. Privacy policies are typically located at the bottom of the web page you are visiting.

At no time does Amazing Acrobats use your personal information to send commercial or promotional emails. In the case that a commercial or promotional email is sent to you from the Venue where you purchased tickets, you should consult with the Venue to opt out of receiving such messages.

Children’s Privacy

The Website is not intended for children under 13, and we do not knowingly collect information from children under the age of 13. Children aged 13 or older should not submit any personal information without the permission of their parents or guardians. By using the Website, you are representing that you are at least 18, or that you are at least 13 years old and have your parents’ permission to use the Website.

Visiting Our Website from Outside the United States

This Privacy Policy covers the collection of information on the Website from U.S. and Canadian residents. If you are visiting the Website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.

U.S. data protection and other laws may not be as comprehensive as those in your country. Please be assured that we take steps to ensure that your privacy is protected.

Changes to This Privacy Policy

We will occasionally update this Privacy Policy to reflect changes in our practices and services. When we post changes to this Privacy Policy, we will revise the “Updated at” date at the top of this page. If we make any changes in the way we collect, use, and/or share your personal information, we will notify you by displaying a notice of the changes on our website. We recommend that you check the Website periodically to be aware of any changes in our privacy or other policies.